Frequently Asked Questions
Everything you need to know about our outdoor and maritime styles.
What is the typical delivery time for my order?
Orders are generally processed within 24 hours. Shipping within the EU typically takes 3 to 5 business days, while international shipping may take 7 to 10 business days depending on the destination.
How can I return an item that doesn't fit?
We offer a 30-day return policy. Simply use the returns portal on our website to generate a shipping label and ensure the items are in their original condition with all tags attached.
Are Schmuddelwedda jackets completely waterproof?
Yes, our functional rain jackets are designed with high-quality coated materials and taped seams to ensure you stay dry even in heavy northern weather conditions.
Which payment methods do you accept?
We accept a wide range of secure payment options including major credit cards (Visa, Mastercard), PayPal, Klarna, and Apple Pay.
How do I find the right size for me?
Each product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our chart for the most accurate fit.
How should I care for my functional rainwear?
To maintain the waterproof coating, we recommend washing at 30 degrees Celsius with a specialized liquid detergent and avoiding fabric softeners or tumble drying.